Loyalty and Reward programs are a great tool for you to use to increase the efficiency of your marketing efforts by focusing on your best customers.
We work for you® to provide you with a platform, and the proper training, that allows you to
offer your customers advanced features that are easy to understand and implement.
The list below contains just some of the capabilities that are available through the National Merchants Association platform:
Program Freedom
- You can create loyalty, frequency, shared reward, community reward and charity donation programs
- Programs can be associated with any or all of your customers
- Multi-purse allows multiple programs to be associated with a single card
Promo Messages
- Custom Ranges for receipt messages (e.g., After spending $10, message is “Spend $5 more to receive 10% off your next purchase”)
- SMS and/or email messages can be sent when a threshold is achieved
Customer Demographics
- Add Customer data to a card at point of sale or via the web
- Store standard customer data like name, email and mobile phone plus up to 10 custom fields
- Run reports based on stored data
Pre-activation
- Activate a group of cards at once -great for direct mail
- Activate cards with predetermined or zero value
- Activate temporary funds that expire if not used in X days
Auto-Rewards/Points to Cash
- Reward triggers automatically add values to a card when thresholds are crossed (e.g., 100 points = $10)
- Percentage of cash back from a sale converts after a set time period (e.g., cash is put on card seven days after purchase) or when a certain level is hit (e.g., cash is put on card in $10 increments)
Card Sets
- Create separate sets for reporting or marketing campaigns
- Ability to split card sets
- Can generate random or sequential numbers
- Auto-generating number tool is fast and avoids any mistake of duplication
Exportable Reports
- Comma-separated exports available for most reports
- Allows you to export data to other systems for accounting, marketing and statistical use
Marketing
- You can send messages to customers in via SMS or e-mail
- Advanced marketing tools allows for segmenting of customers based on value to the merchant and automates direct marketing
Merchant Restrictions
- Restrict certain transaction types by location and/or employee (adding points, voids, etc)
- Show or Hide web-based reports by location and/or employee
Balance Inquires
- You can check card balances from Point-of-Sale or Online Merchant Portal
- Cardholders can check their own card balances online
- Managers can run a report to see total amount of all cards with balances
Importing Legacy Programs
- Use cards from an old program
- Import balances and transaction history from an old program
- Once imported, information appears on our system as if it was there from day one
Card Management
- Merchants are able to deactivate or “freeze” a card if lost or stolen
- Cards can be reactivated once found or after expiration
Expiration
- Choose expiration by activation, inactivity, fixed, or fixed recurring date
- Cards can be renewed after expiration, or renewal can be restricted
- Changes made to program expiration instantly affect all cards in field
Transaction Activity
- Display transactions by day, week, month, last 30 days, last 7 days, or any custom date range
- Drill down transactions by store, employee number, terminal, and card
- Full transaction history available in real-time via web
Multi-Merchant Settlement
- Centralized reporting for organizations that pool funds into one account
- De-centralized reporting for organizations that keep money in accounts owned by separate merchant (e.g., separately owned franchise stores)
- Per-merchant report privileges allow report access to any or all locations
Quick Glance
- Dashboard displayed on merchant portal
- Year-over-year graph for transaction volume comparison
- Easily view status, total balance and unused cards on-hand
Apply today and let the experts at The National Merchants Association help you find...
A Merchant Account That Works For You®
Apply Now
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